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- Handling of found articles -
1. Our company stores and handles found articles according to relevant laws of the Republic of Korea, such as the Lost Articles Act, the Enforcement Decree of the Lost Articles Act, and the Civil Act, and the company regulations.
2. If the applicability of laws is obscure, we store and handle found articles by consulting the competent police station.
3. The CS Team at each branch keeps found articles.
※ The following articles may be removed regardless of time or handed over to the competent police station:
1) Dangerous goods or objects that are prohibited by laws;
2) If articles cause problems like bad odor and pollution;
3) If articles in storage can be destroyed or damaged; and
4) If articles involve high cost or inconvenience of storage.
- Contact for lost articles -
Gangnam COEX Branch : (02)3466-6000
Seoul Dragon City Branch : (02)2021-6000
Busan Lotte Branch : (051)665-6000