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access management guide

Seven Luck Casino operates the following access control system to ensure sound use of the casino by customers.

Information on the access control system to prevent gambling addiction
출입금지 요청안내
Type Access restriction upon family request Access restriction upon self-request
Meaning

Family request (spouse or lineal ascendant or descendant) to restrict access to the casino
※ Lineal ascendants and descendants: Grandparents, parents, children

Self-request to restrict access to the casino

Application
method

Apply by visiting the CS Desk at each branch.
☞ A family member makes the request by preparing for the documents.

Apply by visiting the CS Desk at each branch.
☞ The applicant makes the request by preparing for the documents.

Documents
required
  《Required items》
  • • Family Request to Restrict Access, 1 ea. (filled out by our company)
  • • Consent Form for Use of Requester’s Personal Information, 1 copy (filled out by our company)
  • • Document verifying family relation, 1 ea.
    ※(Family Relation Certificate, Marriage Certificate, etc.)
  • • ID card of applicant, 1 ea.
  • • ID card of subject, 1 ea.
  《Required items》
  • Self-request to Restrict Access, 1 ea. (filled out by our company)
  • ID card of applicant, 1 ea.
Others

The documents verifying family relation, such as the Family Relation Certificate, must have been issued in the last three months.
The name and resident registration number that appear on the related documents should be limited to the subject of access restriction. The last six digits of resident registration numbers of other persons should be hidden.

Information on the access control system regarding violation of rules
출입금지 요청안내
Type Restriction of access upon general (violation of rules)
Method

Handled by the respective department if the violation of rules specified in the access control guidelines is confirmed to have occurred
Ex) Moneylending business, acts of violence, disturbance, possession of weapons, transfer of ID cards and membership cards, etc.

Documents
required
  • Pledge, 1 ea. (filled out by our company)
  • ID card of subject, 1 ea.
  • Factual evidence (CCTV images, recordings, fact confirmation, etc.)
Center for Consultation and Application Receipt
Center for Consultation and Application Receipt
Branch Phone No. Address
Gangnam COEX (02)3466-6000 CS Team, Seven Luck Casino COEX, 58, Teheran-ro 87-gil, Gangnam-gu, Seoul (Convention Hall, Samseong-dong)
SEOUL DRAGON CITY (02)2021-6000 Seoul Dragon City CS Team, Seven Luck Casino, 95 Cheongpa-ro 20-gil, Yongsan-gu, Seoul
Busan Lotte (051)665-6000 CS Team, Seven Luck Casino Lotte, 772, Gayadae-ro, Busanjin-gu, Busan city (Busan Lotte Hotel, Bujeon-dong)
Access Management Guidelines

Contact a member of CS Team for detailed guidelines for casino access control.